cd88 Privacy Policy — Your Data Is Our Responsibility

cd88 is a safe and reliable online gaming platform operated for players in Bangladesh. We treat the privacy of our users with great care. The rules set out in this privacy policy apply to the cd88 website, its mobile version, and all associated digital platforms.

The main purpose of this policy is to clearly inform you about what types of data we collect, why we collect it, how we use it, and what steps we take to protect your information. We believe that a lasting relationship is built on transparency and mutual trust.

Please read this privacy policy in full before using the cd88 platform. If you disagree with any of the terms in this policy, we recommend that you refrain from using cd88's services and contact us directly.

cd88 may collect your information in several ways. Details are provided below:

2.1 Information You Provide Directly

When you create an account on the cd88 platform, complete a transaction, or contact us, the following information is collected:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address (including district and division)
• Payment information — bKash, Nagad, Rocket, Upay, or bank account number (stored securely)
• Documents required for identity verification (national identity card or equivalent)
• Records of communication with our support team

2.2 Automatically Collected Information

Some information is collected automatically while you use the cd88 platform:

• IP address and device type
• Browser version and operating system
• Time spent on the platform and pages visited
• Gaming activity and transaction history
• Information obtained through cookies and similar tracking technologies

cd88 uses collected data only for specific and legitimate purposes. We use your information for the following reasons:

3.1 Account Management & Verification

Your personal information is used to create and manage your account and to verify your age. cd88 provides services only to those aged 21 or above.

3.2 Processing Financial Transactions

Payment information is used to complete deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, and bank transfer. This information also helps prevent fraud and ensure financial security.

3.3 Providing Customer Support

Your contact information is used to provide assistance via 24/7 live chat and email. Keeping a history of past issues and resolutions allows us to deliver more effective support.

3.4 Platform Improvement & Personalization

Based on your gaming preferences and habits, cd88 uses this data to offer more relevant games, bonus offers, and experiences. This makes your gaming experience more refined and personalized.

3.5 Security & Compliance

Collected data is used to detect and prevent fraudulent activity, combat financial crime, and meet applicable legal obligations.

3.6 Communication & Notifications

Your contact information is used to send important account-related notifications, security alerts, and transaction confirmation messages. You may opt out of promotional communications at any time.

cd88 does not sell, rent, or commercially exchange your personal data. However, data may be shared on a limited basis in the following specific circumstances:

4.1 Payment Processors

Necessary information is shared with the relevant payment provider to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer. These third parties operate under their own privacy policies.

4.2 Technology & Service Partners

Information may be shared with game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft) and other technology partners only as needed to deliver services.

4.3 Legal Obligations

In cases involving a court order, a lawful request from law enforcement, or applicable legal obligations, we may be required to disclose information in accordance with the law.

Cookies and similar technologies are used on the cd88 website to help improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: These are necessary to maintain login sessions and ensure the basic functionality of the platform.
• Functional Cookies: These remember your preferences and settings — such as language selection or game preferences.
• Analytics Cookies: These help analyze platform usage to improve the quality of our services.
• Security Cookies: These are used to detect fraudulent activity and keep your account secure.

5.2 Cookie Control

You can accept or reject cookies through your browser settings. Please note that disabling essential cookies may disrupt some key functions of the cd88 platform.

cd88 uses industry-standard technology and practices to ensure the security of your personal data.

6.1 Security Measures

• SSL (Secure Socket Layer) encryption is used for all data transmission.
• Stored data is protected with strong encryption technology.
• Only authorized personnel are granted access to data for specific needs.
• Regular security audits and vulnerability assessments are conducted.
• Automated alert systems are active to flag suspicious activity.

6.2 Data Retention Period

cd88 retains your data for as long as it is necessary to provide services or required to meet legal obligations. Even after an account is closed, certain data may be retained for a specified period for legal and regulatory reasons.

6.3 Response to a Data Breach

In the event of a security breach, cd88 will notify the relevant authorities and inform affected users promptly. We will take immediate action to minimize any harm.

As a cd88 user, you have the following rights regarding your personal data:

• Access: You may find out at any time what information cd88 holds about you.
• Right to Correction: If any of your information is incorrect or incomplete, you may request that it be corrected.
• Right to Erasure: In certain circumstances, you may request that your personal data be deleted — however, where legal obligations exist, it may not be possible to delete all data.
• Right to Object: You may object to the processing of your data for specific purposes.
• Data Portability: You may request a copy of your data in a structured, machine-readable format.
• Withdrawal of Consent: You may withdraw your consent to certain types of data processing at any time.

cd88 provides services only to those aged 21 or above. We give the highest priority to protecting the privacy of minors.

If, during age verification, a person is found to be under 21, their account will be closed immediately and all associated data will be securely deleted.

We do not knowingly collect information from anyone under the age of 21. If you believe a minor is using the cd88 platform, please contact us.

cd88 may update this privacy policy from time to time. We will notify you through appropriate means before any changes take effect.

9.1 Notification Method

• A notice of the new policy will be displayed in a prominent location on the website.
• For significant changes, a notification will be sent to registered email addresses.
• The "Last Updated" date at the top of the policy will be updated to reflect the change.

9.2 Use After Changes

Continuing to use the cd88 platform after an updated policy is published will be taken to mean that you have accepted the new policy. If you do not agree with the new terms, please contact us.

If you have any questions, comments, or requests regarding this privacy policy, please contact cd88. Our team will give your matter due attention.